Privacy Policy

Arrivings (“Arrivings”, “our”, “our service”, “we” or “us”) values the privacy of every user (“client”, “visitor”) who visit our website. This “Privacy Policy” describes how we collect, share and use information about our users. Beyond the privacy policy, using our website is also subject to Terms and Conditions

Arrivings collects the next information

Data which our clients provide us with

Data which is necessary for registration. During the booking process, our clients provide information needed for booking: name, email address, and phone number.

Method of payment.  When our user chooses to pay for the service using credit card third party company which handles payments for Arrivings may get the credit card information. Our company does not keep the credit card information.

Communications during support.  If clients apply directly to our Client Support Center, they may directly send us information besides: email address, phone number, for example, the context of messages or attachments and/or any other information

Data we collect when visitors use our website

Using of data. To understand how our clients use our service and to improve it we automatically collect about visitors experience using our website.

Feedback from our clients. Our company would like to know that our clients are completely satisfied with our service. So we collect all feedbacks and the information needed to understand their experience of using website.

Data we collect from cookies and Similar Technologies.   We collect information using “cookies”, “analytics system” and similar technologies to learn user experience of behavior on the website to improve it.

Cases when we share information. We share clients’ data only in following cases:

  • If a government authority requests information
  • Other cases when users agree to share data